Customer Service Representative - State Farm Agent Team Member
Liberty - SC
Customer Service Representative - State Farm Agent Team Member
Full Time • Liberty - SC
Responsive recruiter
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Customer Service Representative (Service + Sales) — State Farm Office
Do you enjoy helping people, solving problems, and building relationships? Join a high-performing State Farm team where you’ll deliver outstanding customer service while actively supporting growth through sales. This role is 60% customer service and 40% sales, giving you a balanced opportunity to make a difference and advance your career.
RESPONSIBILITIES
- Answer customer inquiries and provide policy information with accuracy, professionalism, and urgency.
- Assist customers with policy changes and updates, ensuring requests are handled correctly and efficiently.
- Process insurance claims and follow up with customers to confirm next steps, manage expectations, and keep cases moving.
- Maintain accurate records of customer interactions to ensure documentation is thorough, up-to-date, and compliant.
- Support sales by identifying customer needs and recommending appropriate insurance solutions and additional products/services.
- Work proactively to ensure customers feel supported at every step—from policy questions to claims resolution.
QUALIFICATIONS
- Strong communication and interpersonal skills—you can build trust quickly and keep customers informed.
- Detail-oriented with the ability to multitask in a fast-paced, performance-driven environment.
- Previous customer service experience preferred, especially in insurance or a customer-facing role.
Why Join Us?
This is more than a job—it’s a career path. You’ll work alongside a highly successful team recognized as one of the top agencies in the country, and you’ll be part of a culture that’s competitive, driven, and community-focused.
You’ll also have:
- Aggressive performance-based commission (with uncapped earning potential tied to results)
- Plenty of opportunity to grow, including pathways within the Seth Crow organization, State Farm Corporate, or development toward becoming a future State Farm office owner
- Compensation range: $45,000–$60,000
- 401(k) with matching contributions
- Life and supplemental health benefits
- Year-round bonuses in addition to commission
If you’re excited about helping people, taking ownership of customer outcomes, and succeeding in a team built to win—apply today.
Compensation: $45,000.00 - $60,000.00 per year
Do you want a career and not just a job?
We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team is comprised of results-oriented individuals that are serious about their development. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- I have been a State Farm agent since 2010.
- We currently have 5 team members at our agency.
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(if you already have a resume on Indeed)
Or apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none